top of page

Store Policy

Customer Care

1. Introduction

 

At DJT Branded, we value our customers and are committed to providing an exceptional shopping experience. This Customer Care Policy outlines our commitment to customer satisfaction and the procedures we have in place to ensure that your needs are met.

2. Customer Support

We are here to assist you with any questions or concerns you may have. Our customer support team is available at:

3. Product Quality Guarantee

 

We stand by the quality of our products. If you receive a defective or damaged item, please contact us immediately. We will arrange for a replacement or a refund, depending on your preference.

4. Customer Feedback

 

We value your feedback and continuously strive to improve our services. Please feel free to share your thoughts and suggestions by contacting our support team or leaving a review on our website.

5. Contact Us

 

If you have any questions about our Customer Care Policy or need further assistance, please don't hesitate to contact us.

Thank you for choosing DJT Branded. We look forward to serving you!

DJT Branded Customer Care Team

Privacy & Safety

At DJT Branded (“we”, “our”, or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy and Safety Policy outlines how we collect, use, store, and protect your data when you interact with our website, www.djtbranded.com, and make purchases from our online store.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

• Personal Information: This may include your name, email address, phone number, shipping and billing addresses, and payment information (such as credit/debit card details).

• Usage Data: Information about how you interact with our website, such as your IP address, browser type, device information, pages visited, and time spent on the site.

• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, track site usage, and improve our services. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders (including payment and shipping)

• Communicate with you about your orders, promotions, or product updates

• Improve our website and services

• Respond to customer service inquiries and resolve issues

• Send marketing communications (if you have opted in)

• Comply with legal obligations and enforce our terms of service

3. How We Protect Your Information

We implement a variety of security measures to safeguard your personal information, including:

• Encryption: All payment transactions on our website are processed through secure, encrypted channels.

• Access Control: Only authorized personnel have access to your personal information, and they are bound by confidentiality obligations.

• Regular Audits: We regularly review and update our data protection practices to ensure the highest level of security.

Despite our best efforts, no system can guarantee complete security. If you have concerns about the security of your data, please contact us immediately.

4. Third-Party Services

We may share your information with trusted third-party service providers to process payments, fulfill orders, or provide customer support. These third parties are obligated to protect your data and are not permitted to use it for any other purpose.

We may also work with advertising partners to serve relevant ads, but any tracking done by these partners is governed by their own privacy policies.

5. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies are small files that are placed on your device to store preferences, track browsing activity, and provide personalized features. You can manage cookie settings through your browser, but disabling cookies may affect your experience on our site.

6. Your Rights and Choices

You have the right to:

• Access and Correct Your Data: You can request a copy of the personal data we hold about you and ask us to correct any inaccuracies.

• Delete Your Data: You can request the deletion of your personal information, subject to legal or contractual obligations.

• Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails, you can unsubscribe by following the instructions in the email or by contacting us directly.

To exercise any of these rights, please contact us at djtbranded@gmail.com.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete such data from our records.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, we securely delete or anonymize your data.

9. Changes to This Policy

We may update this Privacy and Safety Policy from time to time. When we make changes, we will post the updated policy on our website with the revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy and Safety Policy, or if you would like to exercise your rights, please contact us at:

DJT Branded

djtbranded@gmail.com

Payment Methods

At DJT Branded, we offer a variety of payment methods to ensure a seamless and secure shopping experience for our customers. The following payment methods are accepted:

  1. Credit/Debit Cards

    • Visa

    • MasterCard

    • American Express

    • Discover

    • Diners

    • Electron

    • Maestro

  2. Online Payment Platforms

    • PayPal

    • Venmo

    • Apple Pay

    • Google Pay

Payment Security

We prioritize the security of your payment information. Our website uses SSL (Secure Sockets Layer) encryption to protect your data during transmission. Additionally, we do not store any sensitive payment information on our servers.

Payment Authorization

All payments are subject to authorization and validation checks. If your payment is declined for any reason, you will be notified at checkout.

Currency

All transactions are processed in US Dollars, unless otherwise specified. If you are making a payment in a different currency, conversion rates and fees may apply as determined by your payment provider.

Taxes and Duties

Prices displayed on our website do not include taxes or duties. Applicable taxes and duties will be calculated and displayed at checkout.

Payment Issues

If you encounter any issues while making a payment, please contact our customer service team at djtbranded@gmail.com for assistance.

Changes to Payment Methods

We reserve the right to modify or discontinue any payment method at any time. Any changes will be updated on this page, so please review it periodically.

bottom of page